HR leaders and talent managers are first in line to witness both sides of the story – the management and employees – in the time of crisis. By that virtue, they hold a unique position in decision making. They can be instrumental in architecting the change an organization might need desperately. From deciding on changing direction of the company, diversifying, skilling up, hiring, layoffs, and more. Important is to keep in mind that every decision is crucial and it can’t be taken in silos. As an HR leader said, “Don’t just fill in the cracks when you need to lay the road.”
HRs should expand their agenda from narrow focus on employee life cycle (hiring, training, promoting, firing) to a broad focus on integrating system capabilities fundamental to strategies and operations.
How can professionals in HR careers help their organizations make this paradigm shift? The three-pronged philosophy of ‘Learn, Unlearn, and Relearn’ can be a game changer.
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