The role now includes strategic aspects of HR such as acquisition and retention, employee experience, workplace transformation, change management, and more. And, this transformation has been aided in no small measure by technology.
Technology has opened new possibilities for HR and given superhuman powers to HR professionals to allow them to reshape how the world works. A Tech Trends study by Deloitte in 2019 suggested that technology would serve as the macro force in the years to come, in its capacity as a disruptor.
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